999bc Responsible Gaming — Your safety is our priority
Gaming should be enjoyable, not stressful. We provide all the tools and support you need to play in a healthy and controlled way.
What is Responsible Gaming?
Online gaming is a form of entertainment — not a source of income. 999bc believes every player should enjoy gaming within their means and time. Responsible gaming means setting limits consciously, understanding your own situation, and seeking help when needed.
At 999bc, we are committed to creating an environment where players have a safe, controlled, and enjoyable experience. On this page you will find all responsible gaming tools, policies, and support information.
Remember — gaming is for ages 21 and above only. Opening an account or playing games by anyone underage is strictly prohibited.
Our Safety Tools
999bc provides several tools to help you stay in control of your gaming experience.
Deposit Limit
Set a limit on how much you deposit per day, per week, or per month. Once a limit is set, it takes effect immediately. A cooling-off period applies before a limit can be increased.
Session Time Limit
Decide how long you will play before you start. When the set time is reached, the system will automatically alert you and can end the session if needed.
Time-Out Feature
Need a break? Set a time-out on your account from 24 hours up to 6 weeks. During this period you cannot log in or place bets, but your account funds remain safe.
Self-Exclusion
If you feel gaming is getting out of control, apply for self-exclusion. During exclusion your account will be fully closed and you will not receive any marketing messages.
Reality Check Notifications
At regular intervals, a pop-up will remind you how long you have been playing and how much you have spent, so you can make informed decisions.
Transaction History & Reports
View a detailed history of all your bets, wins, losses, and transactions at any time. Understand your spending patterns and make informed decisions.
Signs of Problem Gambling
If any of the following signs appear in your behaviour, please take a break and seek support.
Playing beyond your budget
Spending money beyond your means or putting money into gaming instead of covering other essential expenses.
Chasing losses
Repeatedly placing bets to try to recover lost money and taking on even greater risk of losing more.
Problems in relationships and work
Relationships with family, friends, or colleagues being harmed because of gaming.
Emotional distress
Feeling restless, irritable, or anxious when unable to play, and being unable to stop gaming.
Borrowing to play
Taking loans, selling assets, or falling into financial difficulty in order to place bets.
Hiding gaming activity
Concealing from family or friends how long or how much money you are spending on gaming.
Safe Gaming Tips
- Set a budget before you start playing and do not exceed it. Treat any money lost as the cost of entertainment.
- Set a time limit. Playing for hours on end without a break is not healthy. Take regular breaks, go for a walk, or spend time with family.
- There is no guarantee of winning — gaming is entirely based on chance. Never bet your life savings or money set aside for emergencies.
- Avoid playing when you are stressed, angry, or upset. Decisions made under the influence of emotion are often harmful.
- Never play after consuming alcohol or any other substance — impaired judgment leads to taking greater risks.
- Use 999bc's deposit limit and session time limit features. They were built for your benefit.
- Let the people close to you know about your gaming habits. Transparency and accountability help prevent problems.
- Only play if you are 21 or older. Allowing underage individuals to access your account is strictly prohibited.
Financial Limits & Controls
Deposit & Withdrawal Limits
The minimum deposit at 999bc is just ৳100 — letting you enjoy gaming without taking on large financial risk. The minimum withdrawal is ৳1,000. You can set your deposit limit even lower at any time and it will take effect immediately. A cooling-off period applies to requests to increase a limit.
All payments are made via bKash, Nagad, Rocket, Upay, and bank transfer. Withdrawals are generally processed within 5–30 minutes.
Account Security
999bc uses SSL encryption to keep all your transactions and personal information secure. Register only in your own name — using a third party's account is prohibited.
If you notice any suspicious activity or have trouble accessing your account, notify our 24/7 support team immediately. We will act promptly.
How to Self-Exclude
If you feel you need a break from gaming, follow the steps below.
Log in to your account and go to "Account Settings".
Go to the "Responsible Gaming" section and choose your preferred option.
Select "Self-Exclusion" and choose the duration.
Confirm — your account will be closed immediately and you will receive an email confirmation.
If you have trouble doing this through settings, contact our 24/7 live chat directly — we will take immediate action on your behalf.
Need help? We're here
999bc Support Team
If you have any issues or concerns about gaming, get in touch with us. Our trained support team is ready to assist in both Bengali and English.
24 hours a day, 7 days a week — instant assistance
[email protected]
All responsible gaming requests — deposit limits, time-outs, self-exclusion — are handled with the highest priority.
Common FAQs
Play safely,
enjoy the fun
Start a safe experience today using 999bc's responsible gaming tools. If you need help, we are always here for you.